Questions about Coupons and Free Gifts

What happens if a promotional gift runs out?


The promotional giveaways are subject to stock availability. If the advertised item runs out, it may be replaced with another giveaway of similar value or category. If replacement is not possible, the promotion may continue without the giveaway, always striving to maintain transparency with our customers.

Where can I find discount coupons?

Coupons can be published through different Universo do Perfume channels. You can usually find them in:

  • promotional campaigns displayed on the website
  • emails sent to customers subscribed to the newsletter
  • promotions published on our social media channels

Therefore, we recommend following our official channels so you don't miss any opportunities.

Can I use more than one coupon on the same order?

No. Each order allows the use of only one discount coupon.

During checkout, simply enter the coupon code in the designated field. The discount will be automatically applied to the order total if the coupon is valid for the selected products.

How do Universo do Perfume's promotions work?

Promotions have specific rules and are valid only during the stated period or while supplies last.

Some campaigns may have their own conditions, such as:

  • limited validity
  • selected participating products
  • minimum purchase values

Additionally, discount coupons are usually not cumulative with other promotions, unless otherwise indicated in the campaign itself.

Is it possible to receive freebies without using a coupon?

Yes. In certain promotional campaigns, freebies may be automatically offered when a minimum purchase value is reached or when specific products are purchased.

These promotions usually occur on special dates, during product launches, or at promotional events. To keep up with these opportunities, we recommend visiting our website regularly and following our official channels.

Do coupons work for all products in the store?

Not all coupons are applicable to all products. In some cases, there may be restrictions related to:

  • products already on sale
  • specific brands
  • selected categories

Usage rules are always provided with the coupon disclosure. Before applying the code, we recommend checking the promotion's conditions.